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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: due and not reimbursable 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: due and not reimbursable 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: due and not reimbursable 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: due and not reimbursable full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to mid October.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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Guest Comments

Patrick J

Hi Karin, Thanks for your message, I meant to write you earlier but back to work proved more time consuming than I thought ! In a few words, we loved the place, which was in line with what was presented on the flyer and the internet (not always the case). The apartment was a good idea as well ! The arrival procedure was easy and the keeper was right on time, she even took the initiative to turn the AC on, leave us some water in the fridge, as well as the welcoming bottle of Castello Querceto, which was highly appreciated. The house was clean, beds were made, towels (both bath and swimming) were available. The decorations was well done and tasteful, appreciated also to find some books and magazine, Kids enjoyed Netflix The beds were comfortable and for a 195cm/120kg person like me, I spend restful nights on quality beds, the A/C is a nice addition to the house and the fact that it can be set by room spares some endless discussions amongst the guests. Access to the house was fine, as it was clearly explained that coming driving your Ferrari was not advisable ! The kitchen was well fitted and we appreciated the wide range of ustentils and the space available, the large fridge was also a good surprise Overall, the conception of the house is well thought and we really had a good time, kids as well as adults did enjoy the swimming pool and the garden, as well as the BQ area and the patio, didn't get a chance to try the Pizza oven (a week goes by too quickly), Apologies we didn't either stop by in Panzano to say Hi ! We enjoyed our stay so much that I will use this review to possibly check rates for a booking in the summer of 2021 Best Regards

Charles R

Dear Karin, Many apologies for the delay in responding. We were delighted with our choice in Panzano and the owner could not have been more charming and hospitable. The space was immaculately clean. The equipment was fine for our needs. The décor was very traditional and we ended up being very happy with it. The location was perfect and exactly where we wanted to be. Thank you for your help during our stay. Kind regards ,Charles and Monica

Janice J

Hi Karin, We arrived home four days ago. It was so wonderful to see you once again, I owe to you so many thanks, as always. We really enjoyed the villa and also Andrea and Fedra. They were delightful hosts, not intrusive but always willing to help. Our expectations were indeed met- in every way. I will tell you that for us, the place would have been a haven we would have never left in July and August when we would have been in that gorgeous pool all day! Thank you for following up- we counted when we got home and this is our 7th rental from you in 20 years! Each and every time we have been delighted in every way.

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485