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Chianti&More

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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: due and not reimbursable 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: due and not reimbursable 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: due and not reimbursable 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: due and not reimbursable full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to mid October.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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Guest Comments

Blair G

Good day Karin. We hope this email finds you well. Our vacation was amazing and once again thank you for all of your help. As for your questions your service is second to none and all three times we have booked with you you have been exemplary. The Villa was amazing in every way and far exceeded our expectations on every level. The attention to detail in the Villa as well as by the staff at the villa made everything about our stay a dream come true. The only downfall about the whole experience was we had to leave when the week was up! Thank you again for all you have done for us and our family and we continue to recommend you to anyone we hear that is planning a vacation to Tuscany. Enjoy your summer and we look forward to talking with you again.

David M

We had a wonderful time in Tuscany. • Chianti and More … We were very pleased with the support that you and your staff provided prior to our holiday. Service was prompt and the information that was provided was excellent. We knew what to expect at the villa. You made the process easy for “first time villa renters” like us. • Villa … The villa was as described. The villa was well equipped, well furnished, and clean. Wireless internet worked great. Service from the owner and staff was excellent. Any issues were quickly resolved and we received an excellent recommendation for a restaurant in Florence on our last evening from the owner. Upon our arrival, the owner was kind enough to lead us to a local grocery store. It was a wonderful home for a week. • Extra Activities … The welcome dinner at the villa was fantastic. Maurico (sp ?) cooked a great meal and it was a wonderful way to start our stay at the villa. The wine tour with Simone was also excellent. Simone was a wealth of information and a fantastic personality. We also really enjoyed the walking tour of the two museums in Florence. Our guide was extremely knowledgeable and friendly. Once again, thank-you for your support. We will recommend Chianti & More.

Sabrina and Stephen H

Hi Karin, Buon giorno! We had a wonderful time at the villa Podere Erica! We loved it! Everything was perfect and the house was relaxing and fun and we loved being there! Vanessa and Marco took great care of us and were so helpful as well. Everything was great and we all enjoyed our time there. The location was perfect and close to all the wonderful towns and restaurants. Our favorite for lunch was Dario's in Panzano. We would use your agency again. You were so helpful with everything. Thank you so much for all your help and promptness in your service. Grazie and arrivederci

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485