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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: due and not reimbursable 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: due and not reimbursable 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: due and not reimbursable 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: due and not reimbursable full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to mid October.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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What comes to your mind if you think of "Chianti" or "Tuscany"? Wine and pleasure? Regenerative holidays? Florence and art? Good food and sunshine? Today the holiday region in central Italy stands for idyllic landscapes, excellent wines and pure relaxation. So it sounds almost absurd that the region of Chianti...

Guest Comments

David L

Hi Karin, Thanks for your kind note and for your kindness and assistance in making our return visit to Panzano so enjoyable. We had a delightful time! Your personal assistance with planning and booking/confirming our stay was very much appreciated – thank you. We would not change a thing in working with you in this regard. You made that portion of our travel planning worry-free and very easy to navigate. The villa was very familiar to us since it was a return visit. The villa was clean and comfortable. We especially want to compliment the housekeepers for their warm welcome and their assistance in making our stay so enjoyable. They were always so kind and helpful to us throughout our stay. They both are a true asset to the owners of the villa! We anticipate returning to Panzano in the future and will be in touch. And, we will continue to refer our friends to you for future visits. Thank you again, Karin. We look forward to staying in touch. Please let us know if we can ever be helpful or offer a recommendation to others wishing to stay at the villa. Sending our best

Lucy G

Hi Karin, I am so glad that I was able to meet you in person. We have had a wonderful time in Italy and everyone enjoyed the villa very much. It was great and Franco was very responsive. I will answer your questions below. I would recommend your services to anyone wanting to visit Tuscany. I would love to visit again sometime. Thank you for all your help. Regards, Prior to your vacation: Promptness of our service? Very prompt Capacity of understanding your needs? No issues Information about the facility? Very informative During your vacation: Cleanness of your vacation home? Very clean Equipment of your vacation home? Well equipped Furniture and decoration? Very nice Location? Good location

Laura L

Karin, I have already recommended Chianti & More to a friend last night who expressed an interest in arranging such a vacation. I thought Chianti & More consistently exceeded expectations, before and during our vacation. In fact, I'm a little chagrined that we didn't take advantage of more of the services you offered, didn´t really focus on it. I also felt that the caretaker, John, really lived up to everything implied in the title "caretaker." He responded quickly every time and stopped by often to check on us. Just knowing he was there was an immense comfort. The house was lovely, even better than the photographs to my eye. It was clean, well-kept and user-friendly. The kitchen, in particular, was a joy to use and became the center of family life. I have a hunch we will return to Tuscany. For one thing, we can barely bear to eat the vegetables we find in U.S. grocery stores. all my best

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485